The Sarraf Jewelry privacy policy is your guarantee that any personal information you provide us will remain private. We ask for personal information so that we can provide you with a personal and customized shopping experience. Your personal information will never be sold to any third party for any reason. Sarraf Jewelry is committed to keeping your personal information private. Please review our privacy policy for more detail.

Privacy Commitment

At Sarraf Jewelry, we are committed to protecting your privacy. We promise to keep all the information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfill orders, and provide a personal and customized shopping experience. We do not share your information with any outside parties.

How We Use The information We Gather

When placing an order, you provide your name, mailing address, telephone number, e-mail address, credit card number, and expiration date. For customers paying through alternative methods (such as a bank wire), additional information is required. We collect that information in order to:

• Verify your identity for payment authorization
• Ship your order to you
• Contact you regarding your order status
• Personalize your shopping experience
• Send you helpful information from Sarraf Jewelry and,
• Generate anonymous statistics.

Your personal information will be shared with your credit card company and the party through whom your product is shipped. This shared personal information includes all the following:

• your name
• your e-mail address
• your street address
• your telephone number

Your personal information will not be sold to mailing-list firms or distributed to any of Sarraf Jewelry's partners without your permission. Although we may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers. If you elect to participate in a Sarraf Jewelry promotion (contest or sweepstakes), we will share your personal information with those organizations in order to ensure redemption of that promotion with the third-party partner managing that promotion. Further, Sarraf Jewelry provides you with access to third party partners to provide you certain services . If you decide to utilize these types of third party services , you will be directed to that third party's application. Sarraf Jewelry will provide that third party with your transaction information and then that third party will collect the additional information it needs in order to provide you with the requested service. Any information that you provide directly to that third party in connection with such services is covered by the privacy practices of such third party. Sarraf Jewelry is in no way responsible for the data collected or the privacy practices of any third party. You may want to consult the privacy policies of a third party prior to providing that third party with your address or other identifying information.

Updating Personal Information

If the personal information we've gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, send e-mail to service@sarraf.com or contact one of our customer service associates at 888-472-7723.

Secure Server

When you place an order with Sarraf Jewelry, you will be using our secure server. Our secure server software encrypts all of the personal information you submit to us. This helps to maintain the confidentiality of your information.

Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer hard drive. You must have cookies enabled in order for you to be able to perform many of the general functions on the Sarraf Jewelry Web site. With cookies enabled, the Sarraf Jewelry Web site will have the capacity to deliver you a more customized and complete shopping experience, to track visits from our affiliates and partners, and to enable the use of our shopping cart. We do not use cookies to store or collect any personal information such as names, addresses, or payment information. If you remove our cookie from your hard drive, you will not be able to complete a search or a purchase on our site. To learn how to enable cookies on your computer, visit the Web site that corresponds to the browser you use:

• Microsoft Internet Explorer
• Netscape Navigator

IP Address

We use your IP address to help diagnose problems with our server, to administer and tune the operation of our site, and to log your browser type and referring URL information. Your IP address may also be used in collecting statistical data or in gathering broad usage information. Certain parts of this information may be shared with our partners, but your personal information will not be distributed.

Mobile Terms of Service

Sarraf Jewelry Inc.

Last updated: Oct. 24, 2024

The Sarraf Jewelry Inc. mobile message service (the "Service") is operated by Sarraf Jewelry Inc. (“Sarraf Jewelry Inc.”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Sarraf Jewelry Inc.’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Sarraf Jewelry Inc. through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Sarraf Jewelry Inc.. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18447871405 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Sarraf Jewelry Inc. mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18447871405 or email service@sarraf.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

 

Changes in Privacy Policy

If we modify this privacy policy, we will post a notice on our Web site.

 

Opt Out of Receiving Communications

To opt out of receiving communications from Sarraf Jewelry, you can make your request in person by contacting a customer service associate at 888-472-7723 or by e-mail at service@sarraf.com.

Fraud Protection

If a third party obtains your personal information from a purchase made with us and uses that information to perpetrate credit card fraud, you are protected. Under the Fair Credit Billing Act, your bank may hold you liable for $50 of fraudulent charges. If your bank holds you liable for any portion of the $50, Sarraf Jewelry Inc. will cover up to the entire $50.*

 

 

---

Contacting Us

If you have questions about this privacy statement, please contact our customer service department at service@sarraf.com or at 888-472-7723.

* Sarraf Jewelry will cover this liability if the unauthorized use resulted through no fault of yours from purchases made on Sarraf Jewelry's secure server. In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.